Caroline Waters

Caroline Waters is currently Director, People & Policy, a position she has held since January 2003. Her role focuses on creating tomorrow's customers and employees, revenue generation through empowered people and BT's inclusivity strategy. She has previously held roles as Director of Employment Policy, HR Strategy Partner for the BT Group, HR Manager BT Europe and Director HR Programmes and HQ Services.

Caroline regularly provides advice and guidance to Government and Industry and is a member of the Civil Service Management Board Diversity & Equality Sub-Group, the Employers for Work/Life Balance Advisory Group, the NCH Corporate HR Strategy Group, the IPPR Equality & Diversity Taskforce, the Dignity at Work Partnership Steering Group, the Ambition:IT Steering Group, Chair of the Lone Parents Working Group and the Carers UK ACE National Employer's Group and a member of the Stichting Permits Board.